Realisation Services - Background

Harcourts New Zealand’s largest real estate brand is proud to sell more real estate nationwide than any other company. Established in 1888, Harcourts people sell over 20% of the nation’s properties, with little over 11% of the nation’s salespeople.

Harcourts Realisation Services (a division of BCRE Ltd) was established in 1997 by Harcourts Group Ltd to provide a national central point of contact for mortgagee and distressed sale realisations. Along with its initial liaisons with Westpac Banking Corporation and The Home Mortgage Company, today distressed sales are coordinated for a wide range of institutions throughout the country.

BCRE Ltd was commissioned by the Harcourts Group to operate a mortgagee service on their behalf, playing a pivotal role in the total mortgagee sale process - from appraisal to settlement – a seamless sole point of contact for you, the vendor/client. A company totally committed to providing superior customer service since 1991, we have built a reputation for service, expertise and results that are hard to beat.

National Mortgagee Sales Coordinator – Sales Coordinator Janice Rouse is responsible for national distribution, co-ordination and tracking of appraisals, listings, marketing programs, weekly marketing reports, through to auction day protocols and presentation of offers. Janice has an extensive background in real estate administration, and has built an excellent rapport with our clients and our key salespeople throughout the country. She guides a national sales team skilled in the unique role of considerately handling what are likely to be distressed and occasionally uncooperative occupiers as they work within the specific systems we have developed, ensuring they are aware of the expected standards and service levels that are synonymous with Harcourts and BCRE Ltd.